Frequently Asked Questions

To continue building on the Grateful Dead’s legacy while using this historic moment to benefit MusiCares and Cornell University’s 2030 Project.

Monday, May 8 is the anniversary of the Grateful Dead’s iconic concert that took place at Barton Hall in 1977.

Barton Hall is where the original concert was held, and to this day is where numerous concerts and performances take place each year.

Please click here to sign up for updates.

Please reference our Tickets page for more details regarding pricing and availability.

There are multiple levels of ticket offerings in an effort to accommodate the wide range of guests that will be interested in attending this event

Please refer to our ticketing page for additional information regarding amenities for each offering.

Tickets for Cornell ’23 were available only by lottery, which closed on March 10. Lottery winners were notified shortly after the lottery ended.

You can access the lottery via our Tickets page. Once you reach the Ticketstoday site, choose your preferred ticket type(s) and select the number of people in your party. Enter your payment information and complete the request process. You will be emailed after the registration period ends if your request has been confirmed.

Ticketmaster will send you an email with your request summary. Your card will not be charged at this time. After the registration period closes, we’ll let you know by email if your ticket request was confirmed. If confirmed, your card will automatically be charged for the seat preferences you selected in your ticket request. All sales are final, and refunds and exchanges will not be available.

If your request does not get confirmed, you will not be charged.

Your card will be charged once registration closes and ticket requests have been confirmed. To avoid declined transactions, please make sure your card has available funds to cover your maximum total. If a card is declined, you will lose your tickets.

Registering more than once won’t increase your opportunity to receive an invitation. We only keep the last registration you submitted.

Yes. If you want to change your original request, you need to submit a new request during the request window, which ends on Friday, March 10 at 11:59 PM Eastern Time. New requests will override and cancel any previous submissions, and only requests submitted during the window will be considered. To submit a new request, return to this page and sign in.

You can cancel your request at any time during the request window. To cancel, please visit the My Requests page. Cancellations will not be accepted once the request window ends on Friday, March 10 at 11:59 PM Eastern Time.

All digital tickets were delivered directly to your Ticketmaster account using the email you provided at the time of purchase. If you do not see your ticket(s) in your account by Sunday, May 7, please check your junk/spam folder; if you still do not see your ticket(s), contact Guest Services at [email protected].

Ticketstoday is a company owned by Ticketmaster that operates the Ticketmaster Request platform.

Event proceeds will directly benefit two nonprofits: The 2030 Project and MusiCares

• The 2030 Project is a Cornell university-wide initiative that is developing technological solutions and advancing policies that encourage businesses and individuals to mitigate the impacts of climate change in the real world.
• Founded by the Recording Academy in 1989 as a U.S. based, independent 501(c)(3) charity, MusiCares safeguards the well-being of all music people through direct financial grant programs, networks of support resources, and tailored crisis relief efforts. MusiCares helps the humans behind music because music gives so much to the world.
  

In total, about half of the tickets have been prioritized for the student, alumni, and employee ticket lotteries. We look forward to seeing generations of Cornellians in Barton Hall on May 8!

A Cornell NetID is required for student and employee lotteries. Employee NetIDs cannot be used for the student lottery, and vice versa.

Yes

No

No, tickets must be purchased online.

No

No. All tickets will be delivered via Ticketmaster mobile.

Please note, tickets purchased through the lottery for Cornell students must be used by a current Cornell student. Similarly, employee lottery tickets may only be used by a current Cornell employee. (If an employee purchased two tickets through the lottery, the second attendee does not need to be affiliated with Cornell.)

For student and employee lottery ticket holders, a valid Cornell ID will be required for on-site verification and must be presented upon entry into the concert.

You will not need to print your tickets. All tickets will be scanned and verified during the entry process.

There is no age limit for this event, however, anyone under the age of 16 must be accompanied by an adult.

Both general admission and reserved seated tickets were made available for purchase. Please note this show is now completely sold out.

Please refer to our Purchase Policy for more information.

A limited number of travel packages are available for this event which include hotel stay. Click here for more details.

6:30 p.m. on May 8th, 2023

7:30 p.m. on May 8th, 2023

Typically around 4 hours.

There is a zero tolerance policy for video recording inside the venue.

There will not be a taping section, but tapers are allowed in the venue.

Yes, but not with professional cameras or detachable lenses.

The event will be available for a live Pay-per-view video, a live free audio stream and a SiriusXM broadcast via the Grateful Dead Channel.

• Nugs.net will air a pay-per-view livestream, with both HD and 4K options available for purchase.
• SiriusXM will broadcast the show live on the Grateful Dead Channel (Ch. 23), and also rebroadcast it later that week.
• The State Theatre of Ithaca will air the entire livestream during a watch party. Tickets are now available for purchase.
• A free live audio stream will be available at the Dead & Company YouTube channel.

All net proceeds from the sale of the livestreams will go toward Cornell’s 2030 Project and MusiCares.

ADA parking is available on campus at the Alumni Field parking lot on Tower Road in addition to any parking spaces marked as accessible where roads and parking lots are open. There will be an accessible shuttle that brings guests from the Alumni Field lot to the ADA check-in area on Garden Avenue, located at the northeast corner of Barton Hall.

Please be aware that these shuttles will be the only vehicles allowed to access this Garden Ave. drop-off point at Barton Hall. No personal vehicles will be allowed in this area.

For guests with ADA accommodation requests, please email [email protected] at the earliest convenience.

Unfortunately we cannot guarantee specific spots for the show. Our ADA section will have good proximity for both sound and sight.

Yes, while discouraged, bags are permitted inside the venue and will be searched upon entry.

Items that are not allowed in the venue include: 

• No firearms or weapons of any kind
• Any knife with a fixed blade or a blade larger than 4 inches;
• Fireworks or other explosive material;
• Hard coolers or coolers/bags on wheels;
• Pets  (Service dogs will be permitted);
• Smoking;
• Mace, pepper spray, or similar substances;
• Glass containers, unless necessary for baby formula or medication.

Cornell Catering will provide concessions on-site for purchase.

Outside food and beverages are not permitted within the concert area.

Yes, there will be official event merchandise for sale on-site at Barton Hall.

Please direct all inquiries to [email protected]

Parking lots will open at 4:00 p.m. on Monday, May 8th. The cost is $20 per vehicle, CASH ONLY.

Please note that the parking lots are reserved for concert ticket holders only starting at 4:00 p.m. Please be prepared to show your ticket at lot entry points.

The only vehicles allowed to park on campus prior to 4:00 p.m. on May 8 are those with valid Cornell University parking permits. Vehicles parked on campus before 4:00 p.m. which do not display a Cornell permit will be ticketed and towed.

ADA parking is available on campus at the Alumni Field parking lot on Tower Road in addition to any parking spaces marked as accessible where roads and parking lots are open. There will be an accessible shuttle that brings guests from the Alumni Field lot to the ADA check-in area on Garden Avenue, located at the northeast corner of Barton Hall.

Please be aware that these shuttles will be the only vehicles allowed to access this Garden Ave. drop-off point at Barton Hall. No personal vehicles will be allowed in this area.

For guests with ADA accommodation requests, please email [email protected] at the earliest convenience.

Drop off information will be communicated to ticket holders closer to the event.

There will not be shuttles available for this event. It is encouraged to carpool, use ride share services and other local transportation options to get to and from campus.

Outside vendors are not permitted on the Cornell University campus.

Garden Avenue from Campus Road to Tower Road will be closed beginning Sunday, May 7, at 7:00 a.m. through Tuesday, May 9, at 8:00 a.m. In addition, multiple other roadways and lots in areas near Barton hall will be closed on the afternoon and evening of the concert.

Please note that the event may require additional closures and/or changes to traffic patterns without prior warning. Please visit Cornell University’s CUInfo page for full details and updates.

Cannabis use remains prohibited on the Cornell University campus, despite recent changes to state law. See here for more information.

Together, event organizers and Cornell staff will continue to closely monitor relevant recommendations and guidelines from the CDC, WHO and local authorities in order to prioritize the health and safety of all guests, students, faculty, alumni and the band. With that said, there are currently no COVID-19 restrictions in place for this concert.

Please address any questions regarding this concert to [email protected]

All Cornell ’23 Travel Packages must be purchased online. Travel Packages will be available to the public on Friday, March 10th at 1PM ET. After you click purchase next to your desired package of choice, you will be directed to our ticketing agent to make and finalize your order. Upon check out you will be prompted to select your requested room’s bed type. You will have a choice of 1 bed or 2 beds. Please note that bed types are not guaranteed

Yes, Cornell ’23 Travel Packages have an age restriction of 21+ to check in at the hotel. Those under 21 can still occupy a room and attend the show, however the primary booker of the reservation must be 21+ for hotel check-in. Valid photo identification is required.

They sure do! Your Travel Package includes two (2) tickets to Cornell ’23 at Barton Hall on Monday, May 8th, 2023.

We have entered the digital age, and we’re going to make things easier for you. All tickets for Cornell ’23 will be digital. You will receive your digital tickets in your Ticketmaster account within a few weeks of the event taking place. You will be required to use the same email address used to purchase your travel package to receive your tickets in your Ticketmaster account. Don’t worry, there will be a friendly and knowledgeable 100x Staff member at each hotel on check- in day to help you with any questions or issues that arise.

All merchandise must be picked up on-site at your hotel. We will make this easy for you at hotel check-in as well as provide further instructions closer to the event. Please note we cannot ship merchandise before or after the event.

All Premium Reserved seat locations will be determined by the ticket lottery. You will receive an email with your exact seat assignment once the lottery is complete, no later than Friday, March 17th.

Please note that bed types are not guaranteed. Upon check out you will be prompted to select your requested room’s bed type. You will have a choice of 1 bed or 2 beds.

No! You will be paying the full amount of your Travel Package at checkout when purchasing!

The price listed on our website is the price per person before service fees.

There is no guarantee that you will be able to check in earlier than the hotel’s standard check in time. If you need to arrive at the hotel early, we will work with each hotel to make sure that your bags can be stored and easily accessible until your check-in time.

100x abides by the hotel policies below:

• The Statler Hotel at Cornell University: Check In: 4 PM; Check Out: 12 PM
• Ithaca Marriott Downtown on the Commons: Check In: 4 PM; Check Out: 11 AM
• Watkins Glen Harbor Hotel: Check In: 4 PM; Check Out: 11 AM
• Inns of Aurora: Check 3 PM; Check Out: 11 AM
• The Hotel Ithaca: Check In: 4 PM; Check Out: 12 PM
• Hilton Garden Inn Ithaca: Check In: 4 PM; Check Out: 12 PM
• Canopy by Hilton Ithaca Downtown: Check In: 3 PM; Check Out: 11 AM
• Best Western University Inn Ithaca: Check In: 3 PM; Check Out: 12 PM

100x Travel Packages for Cornell ’23 do not include parking. Please visit each hotel’s respective website for information and rates regarding parking.

• The Statler Hotel at Cornell University: Overnight Parking: $20
• Ithaca Marriott Downtown on the Commons: Valet Daily Parking: $20
• Watkins Glen Harbor Hotel: Complimentary parking included
• Inns of Aurora: 24 hour parking included 
• The Hotel Ithaca: Complimentary on site parking
• Hilton Garden Inn Ithaca: Valet Daily Parking: $17
• Canopy by Hilton Ithaca Downtown: Self Daily Parking: $10
• Best Western University Inn Ithaca: Off site parking at the Seneca Street Parking garage, less than one block away from the hotel.  Rates are $1 per hour and $10 per day.  There is also ample street parking around the hotel

We chose these hotels not just because they are comfortable and provide a high-quality guest experience, but also because of their close proximity to the venue:

• The Statler Hotel at Cornell University: 0.2 miles, 2 minutes
• Ithaca Marriott Downtown on the Commons: 1.3 miles, 5 minutes
• Watkins Glen Harbor Hotel: 25 miles, 41 minutes
• Inns of Aurora: 28.1 miles, 37 minutes
• The Hotel Ithaca: 2 miles, 6 minutes
• Hilton Garden Inn Ithaca: 1.5 miles, 6 minutes
• Canopy by Hilton Ithaca Downtown: 1.3 miles, 5 minutes
• Best Western University Inn Ithaca: 1.6 miles, 5 minutes

Roundtrip Transportation is being provided for all Hotel options outside of The Statler Hotel which is adjacent to Barton Hall.  If you purchase a travel package for any other property you will have roundtrip transportation for two between your hotel and Barton Hall.

All 100x Travel Packages are non-refundable. Please refer to our Purchase Policy for complete details. That being said, we are just a bunch of people trying to make your experience better so if you email us, and we have a waiting list, we could take the package back. We cannot refund the ticketing fees if we do in fact issue a refund on the package price.

No. Please see our Purchase Policy for more details.